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Installing ACS Facility Scheduler on Remote Desktop Server 2008r2

Previously I documented the process for installing ACS’ Facility Scheduler Application on a 2003 Terminal Server as noted [Here].  But now its time to upgrade our ACS Remote Desktop Server to 2008r2 and the process for installing FS is a little different.  So here were our steps, your mileage may vary.

1. Download the latest installer from the ACS Client Portal. 
    (note the version released on 8/28/09 requires the .Net Framework 3.5)

2. .NET3.5 is included in 2008r2 but when you start the ACS FS installer you get the error displayed below. 

RemoteDesktop 2008r2


The next logical step would be to install .Net Framework, but remember it comes with Server2008r2, so you can’t just install it as the error below notes.  Rather you have to enable it not install.

RemoteDesktop 2008r2


The error notes to use the Roles Management tool, which you might think is Adding or Removing Roles, but what the error message really means is to go to the Server Manager then the Features item in the display tree then and then select add Feature to enable .Net 3.5.1. 
(Note: You can deselect the option to install WCF Activation which then won’t require you to install IIS on this server when you enable .Net 3.5.)



3.  After you have enabled .NET Framework 3.5.1 you can run the ACS Facility Scheduler installer.
4. Once the installer is complete launch the application and enter your site number
5. You may be prompted to download application updates, if prompted choose yes to update.
6. Once the updates are complete you should be able to login to FS with your login.
7. After updating and successfully launching the software you need to copy the application files to the default user’s folder so all users will be able to run the application on the Remote Desktop Server.  You can do this by the following steps:

  • Enable Hidden Folders by Clicking on Organize>Folder and Search Options> View Tab and then Select Show Hidden Files
  • Browse to C:Users%User%AppDataLoca
    • where %User% is the name of the account that was logged in when you installed FS
  • Copy the ‘ACS Technologies’ Folder
  • Paste the Copied ‘ACS Technologies’ Folder in C:UsersDefaultAppdataLocal
  • To place a shortcut on the Remote Desktop Server desktop for all users, go to c:Users%User%Desktop and Cut the ACS Facility Scheduler shortcut, and paste it in c:usersPublicPublic Desktop

8. Test your work by RDPing into the server (with an account that hasn’t logged into the server or the profile has been deleted) and you should be able to launch Facility Scheduler and access the application.

  • If ACS pushes out updates between the time you do the original install and the first time the user is logging in they may be prompted on the first use to update the application, if so choose yes and let the application update and then launch.


Happy Facility Scheduling…

So, what do you think ?